System Requirements – Resource Center – Infront

System Requirements

Find out what the requirements are to run the Infront terminal and Infront Mobile.

 

The Infront Terminal

Recommended Configuration

  • Operating System: Windows XP (Service Pack 3)/Vista/7 (Mac OS not supported)
  • Processor: 1 GHz Intel or more
  • Internal Memory: 2048MB or more
  • Screen: 1024x768 resolution
  • Monitors: The program can run on one or multiple monitors
  • Hard Disk: approx 20 MB required for the program
  • Internet Connection: 2/2mbit or higher (depending on data volumes)


Connections through Proxies, Firewalls and Antivirus Software

Proxies

Infront supports regular HTTP or HTTPS proxies and authenticating HTTPS/SSL and SOCKS5 proxies.

Infront will automatically try to detect your PC’s proxy settings but in some cases this is not possible. To manually enter proxy settings, start the Infront terminal and select Tools | Preferences | Proxy from the main menu. If a direct connection (no proxy) is not possible, then the Infront terminal must use the same settings as your web browser. Depending on what type of browser you use the proxy information can be found by under:

Microsoft Internet Explorer
For Internet Explorer the settings can be found in the Options dialog (see Tools | Internet Options, Connections tab and press the “LAN Settings” button).

Opera
For Opera the settings can be found under Tools | Preferences | Proxy.

Firewalls

Check your local firewall settings. Some personal firewalls are poorly designed and might unintentionally limit Internet usage more efficiently than the user intends. Feel free to contact your personal firewall vendor for additional support.

Antivirus Software

Norton is the most common antivirus software used by Infront customers. If you are using Norton please do the following changes in order to get the Infront terminal to work properly:

  1. Open Norton Internet Security
  2. Select “Status | Settings”
  3. Select “Personal firewall”
  4. Click on “Configure”
  5. A new window opens. Please select the tab “Programmes”
  6. In the list you will find “Ontrade” or “Infront” - Set this to “Allow all”
  7. Restart the Infront terminal

 

Infront Mobile

Infront for iPhone and iPad

Infront Mobile is developed to work with all Apple iPhone and iPad devices running the Apple iOS operating system.  In general, we recommend that all users upgrade to the latest version of iOS available from Apple.

Infront for Blackberry and Java Devices

Requirements vary between different Blackberry and Java-enabled devices.  To find out if your device is supported, please contact Infront Customer Support.